We may collect personal information when a user registers on the site, submits an application form, requests a quote, submits a message via the “Contact Us” facility, responds to a survey, or in any other manner or form submits personal information on the site. We may also collect personal information for purpose of improving our service offering and for the purpose of increasing service efficiency.
All personal information will only be retained by us for as long as it is necessary to fulfil the purposes mentioned herein.
We will use our best endeavours to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes mentioned herein. We may, from time to time, request the user to update his personal information on the website. Users are able to review or update any personally identifiable information that we hold on them by emailing us. In order to better protect the user and safeguard user’s personal information, we may take steps to verify user’s identity before granting user access to the information or making any corrections to the information.
We may use encryption, firewalls and other security technology and procedures to help protect the confidentiality of user’s personal information and prevent unauthorised access or improper use thereof. All personal information is securely stored in our database.
DISCLOSURE OF PERSONAL INFORMATION Subject to a user’s right to withdraw consent in certain instances, the user agrees that we may obtain personal information and use it, and to disclose it to other persons for certain specified purposes, including for credit information sharing, debtor tracing, marketing and contract administration. We will also provide personal information to law enforcement and other competent authorities in response to lawful requests and where we believe that the disclosure of the information is necessary to institute legal proceedings against third parties.
CREDIT CARD ACQUIRING AND SECURITY Where credit card transactions are processed, we have implemented prudent security policies and procedures. No credit card details are stored on our website. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions.
COOKIES We may from time to time make use of cookie technology, which comprises a small text file that is stored on the user’s computer’s hard drive containing information about the user, so that the next time the user visits the website, the cookie is able to identify who the user is. This enables us to achieve our goal of providing a valuable online experience to our users. Users are, however, able to disable this cookie technology in the Internet browser.
LIABILITY While we will do all things reasonably necessary to protect the user’s rights of privacy whilst on the website, we cannot be held liable for any unauthorised or unlawful disclosure of the user’s personal and confidential information.