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Leka Escapes FAQs

Who is Leka Escapes?

Leka Escapes is Southern Africa’s leading activity guide for local and international tourists. Operating since November 2013.

 

Our mission is:

 

  • To make it quick and easy for our local and international visitors to find things to do or plan their itinerary when visiting any of the Southern African countries
  • To help tourism and activity businesses listed on our website to attract more local and international visitors through a user friendly platform that is easy to use
  • To provide valuable information about tourism and tourist attractions in Southern Africa

 

Currently Leka Escapes has hundreds of activities listed on the website and aiming to have more than 1 million+ website visitors each year.

 

We are continually expanding the listings and content on the site as well as adding new functionality to deliver the best possible experience and value to both website visitors and businesses listed on the website.

 

Who operates the Leka Escapes website?

 

Leka Escapes is owned and operated a local South African who created the website to add value to the local and international tourism industry in South Africa and bordering countries.

If you wish to get in contact with Leka Escapes, please Contact Us.

 

How do I get my business listed on the website?

 

If you are a provider and you are not listed on Leka Escapes, then please add your business listing by following these steps:

 

  • Click here to go to the ‘add a free listing‘ page
  • Select the package that best suits your needs – we obviously recommend doing the free 30-day trial first 🙂
  • Create an account
  • Add your business description and contact information
  • Submit your listing for approval, which will be done within 24 hours

 

How do I claim a business listing already listed on the site?

 

Go to the listing page of that business on the website and click on the “Claim this Listing” button, register and follow the steps.

 

Why can’t I see my business listing?

 

Every listing added to our website is manually approved to ensure it aligns with the quality standards of the website.

 

Depending on volumes, most listings should be approved within 24 hours of submission and we will send you an email to confirm this.

 

Can I change or update my business details?

 

Yes, you can change or update your business details by logging in to the account that you created.

 

Can I upgrade my business listing?

 

Yes, you can upgrade to a Premium Package to drive more leads and customers to your business. Just log in to your profile, click on ‘My Listings’ and amend the package right at the bottom under ‘Listing Package’.

 

Can I receive online bookings directly from your website?

 

No, the user already has a direct link to you from your listing page, there is no need for a booking page.

 

Why are my business details on your website?

 

The Website contains content provided by the businesses listed on the Website and publicly available information about businesses gathered from public sources.

If you would like your details removed, please Contact Us.

 

Can I remove my business listing?

 

Yes, if you would like your business information removed from Leka Escapes, please log into your account and delete your listing. Please note that no refunds will be given for annual fees paid already.

 

Who provides the services listed on the website?

 

The businesses listed on the Website provide the services. No services are provided by Leka Escapes.

 

How do I contact a business?

 

Please use the contact information provided by the business on their business listing.

 

How do I select a business to provide services?

 

You should make your decision based on your own independent assessment of the Businesses listed on the Website, based on your specific requirements and the products and services they provide. You should assess the nature, price, value, validity, availability and applicability of the Businesses listed on the Website relative to your requirements and their geographic location. You should contact the Businesses directly and review their website and social media accounts to help you make your decision.

 

Leka Escapes does not take any responsibility for selecting business providers on your behalf.

 

How do I make a booking?

 

Contact the providers directly via the information provided on their listing pages. No bookings or inquiries are made via Leka Escapes.

 

How do I add a review for a business?

 

Click on the “Add A Review” button on the Business Listing.

 

Before submitting a rating and review, please ensure you read and adhere to our guidelines.

 

What do I do if I have had a bad experience with a business listed on the website?

 

Please contact the business directly and try to resolve any issues. If this does not work please Contact Us and we will investigate your claims which could lead to the listing being modified or removed.

 

You may also consider leaving a fair review for others detailing your satisfaction with the product, service or business.

 

What do I do if I find incorrect information on your website?

The Website contains content provided by the business listed on the Website and publicly available information about businesses gathered from public sources. Whilst we endeavour to ensure this information is correct, we do not conduct detailed checks on all this information and thus this information may be incorrect or becomes out of date over time.

 

Please Contact Us if you find any incorrect information on the website.

 

Can I copy content from your site?

 

All content on the Leka Escapes website is protected by copyright. We do run “copy” alerts to find content that has been duplicated from our website elsewhere on the web.

 

Please also refer to our Website Terms & Conditions.

 

What about my privacy?

 

Your privacy is important to us! You can read our Privacy Policy here.

How do I give feedback to Leka Escapes?

 

You may use our Contact Us area. Which you will find in a tab on the right hand side of your screen.

 

How do I contact Leka Escapes?

 

Please use the Contact Us form, we will respond as soon as we can.

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